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Avanturin
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Taking on now

Support bots

First line: common questions, collecting data and creating a ticket.

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What it is

The bot handles standard questions, collects the necessary details and passes the rest to an operator with context.

Typical problem

Operators start every conversation with the same questions.

What you get

  • Common question scenarios
  • Ticket creation
  • Handover with context

Who it is for

  • Individuals
  • Freelancers and specialists
  • Small businesses
  • Medium-sized businesses

Rough guideline

$150–$600

All prices here are approximate planning guides, not an offer. The final cost is set after the project is assessed and fixed in the contract.

Related services

Customer support automationCommon questions are closed right away, complex ones go to the right person.AI chatbotsA bot that understands free text and answers from your materials.Telegram botsBots for requests, notifications, catalogs and internal tasks.WhatsApp Business botsAutomated replies and notifications through the official WhatsApp Business API.Website botsA widget that answers visitors right on the page.Discord and Slack botsCommands and automation right in your workspace.

Related solutions

AI Customer SupportAn AI assistant with a knowledge base and handoff to a person.

Questions

Do messengers have restrictions?

Yes. For example, WhatsApp Business has its own template rules and paid messages. We explain the platform’s terms in advance and only work through permitted methods.

Can a conversation be handed to a person?

Yes, handover to an operator is built in from the start, and the conversation history is kept.

Do you do mass mailings and cold calling?

No, we do not build spam. Messages go only to those who agreed to them, under the rules of the platform and the country.

Tell us what needs to be built

We will tell you whether it can be done, how and roughly for how much. No obligation.

Describe a projectAsk the consultant